Delivery
- At Gul.com we aim to offer a reliable delivery from dispatch. Goods are sent via UK Mail who acts as our Courier.
- On occasion items may become lost in the post. Due to a policy enforced by our couriers, we must wait 14 working days before we can issue another item or offer a refund.
- Under no circumstances will we resend goods until this time period elapses. As parcels are sent with UK Mail, we cannot specify a time of delivery nor can you request any special instructions.
- If an item is sent to an address that you specified when ordering which turns out to be incorrect, we are not liable if this item does not reach you. Gul.com cannot be accountable for any delays incurred whilst in transit with UK Mail.
- Any orders placed over the weekend or on a bank holiday will not be dispatched until the next working day.
- Please note that Gul will not ship overseas.
- All deliveries are given the utmost importance and we will aim to deliver you products on time.
- We cannot take responsibility for any lost or stolen parcels.
- Please contact us as soon as you can with any problems.
- Items can be returned in-line with our current returns policy; there will be a returns note in you parcel.
- All returns instructions will be sent with your order any further questions please contact orders@gul.com
Shipping Costs
Basket value does not include shipping
Once adding your desired products to the shopping basket and entering the checkout you can simply select your chosen shipping method.
Please see rates below:
Standard Delivery (UK Only) - £4.95
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3-5 days
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Express Delivery (UK Only / Excluding Scotland) - £7.50 *
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Next working day if placed before 3.30pm
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Free Delivery for any order over £50 (UK Only)
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3-5 days
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International (Only Southern Ireland) - £9.95
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3-5 days
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Please note:
- Monday-Thursday *Express Delivery orders must be placed before 3.30pm in order for next day delivery any orders after this time will then be shipped the following working day.
- Friday Any orders placed after 12pm will be shipped on the next working day
- Weekend & Bank Holidays All weekend or bank holiday orders will be shipped on the next working day